Bookings in chat while the front desk is busy
A client writes in Telegram or Instagram, the assistant offers free times and makes the booking, and it shows up in the journal right away. The assistant starts working once connected: an AI agent is assigned to the channel, and we help with that.
7 days free, all features included
Kamila Yusupova
Salon’s Telegram bot
Reply as the client — pick a time:
What AI booking assistant can do
Books clients in Telegram and Instagram chats, following your online booking rules.
You decide what it does on its own
Under Settings → AI assistant, pick the channels and decide for each action whether the assistant handles it or passes it to the front desk. Tone and reply language are set there too.
- Book, reschedule, cancel, add to the queue
- Cancellations go to a person by default
- Your chosen language or the client’s
AI booking assistant
Deskflow Beauty
Books by your online booking rules: free time, date window, limits and prepayment.
A log of everything the assistant did
Every booking, reschedule or hand-off to the front desk stays in the log with its outcome. Next to it are the chats where the AI replied.
- Done, didn’t work, handed off
- Client and time for each action
- AI chats in a separate list
Assistant log
What the assistant did today
Bookings land in the journal as usual
A booking from the assistant goes into the specialist’s column just like one from the salon page. Where the client came from shows in the journal and in the Where clients come from report.
- Only free time from the schedule
- Prepayment by payment link
- Client limits still apply
Journal
Thursday, October 1 · Chilanzar
Click free time to book a client. Click an appointment to change its status.
How it works
Three steps to get AI booking assistant running in your business.
- Step 1
Connect a channel
A Telegram bot, Telegram account or Instagram, under Settings → Integrations.
- Step 2
Assign an AI agent
The channel gets an AI agent assigned, and we help with this when you connect.
- Step 3
Turn on the assistant
Under Settings → AI assistant, turn it on and choose what it does on its own.
Try Deskflow in your own business
Every plan includes every feature. Start for free or open the demo with a sample salon — no sign-up needed.
Works well with
Features that complement this one.
Messages
Your Telegram, Instagram and WhatsApp in one inbox, reply templates and booking links.
Online booking
Your own salon page at .deskflow.uz — clients book themselves, alone or as a group of up to four.
AI voice agentOn request
Answers calls and books clients by voice. Connected on request, together with Eywa Connect.
Frequently asked questions
Short answers to what people ask about AI booking assistant.
Focus on your clients — Deskflow takes care of bookings and reminders
Journal, online booking, checkout and inventory in one app — on a computer, tablet and phone.