Your salon’s Telegram, Instagram and WhatsApp in one inbox
Client messages are collected in the Messages section. Channels are connected right in Deskflow. Reply, insert templates and booking links without switching between apps.
7 days free, all features included
Nigora Karimova
Telegram
What Messages can do
Your Telegram, Instagram and WhatsApp in one inbox, reply templates and booking links.
Instagram next to Telegram and WhatsApp
Conversations from every channel sit in one list with statuses and counters. A channel filter leaves only the one you need.
- Unread, open, awaiting reply, closed, archived
- Search by name and message text
- Text and files in Telegram, text in Instagram and WhatsApp
Kamila Yusupova
Reminders arrive in the same chat
Once a contact is linked to a client in your database, notifications about their bookings arrive in that same Telegram conversation. Clients reply wherever is convenient.
- Link a contact to a client record
- See which replies came from the AI assistant
- Resend a message that didn’t go through
Booking reminder
24 h before the booking
Chats show up on the client card
Open a chat from the client card and message the client, or jump from a conversation to their card.
- Chat on the client card and in the booking
- Jump from a conversation to the card
- Links to a booking, a visit or your booking page
Nigora Karimova
Birthday 21.08.1992
- Visits
- 18
- Cancellations and no-shows
- 2
- Average bill
- 362,000 UZS
- Last visit
- 24.09.2026
- Bonus balance
- 84,000 UZS
Next booking — 02.10.2026
How it works
Three steps to get Messages running in your business.
- Step 1
Connect your channels
Open Settings → Integrations. A Telegram bot connects with a BotFather token, a Telegram account with a number, code and cloud password, Instagram through a Meta login, and WhatsApp with your own WhatsApp Business number.
- Step 2
Reply from one inbox
Take the conversation, reply with text, a file or a template, and resolve it once the question is settled.
- Step 3
Send links
Insert a link to your booking page, to the client’s upcoming booking or to a visit review in one click.
Try Deskflow in your own business
Every plan includes every feature. Start for free or open the demo with a sample salon — no sign-up needed.
Works well with
Features that complement this one.
Notifications
Confirmations and reminders to clients via Telegram, SMS, email and WhatsApp once your number is connected.
Clients
Client card with notes and files, import from a file or from Altegio and YCLIENTS, tags and duplicate search.
Online booking
Your own salon page at .deskflow.uz — clients book themselves, alone or as a group of up to four.
Frequently asked questions
Short answers to what people ask about Messages.
Focus on your clients — Deskflow takes care of bookings and reminders
Journal, online booking, checkout and inventory in one app — on a computer, tablet and phone.